The Role

Join a dynamic team as a Customer Service Representative in the heart of Sofia, Bulgaria. This role offers an exciting opportunity to work in an international call center, where you will assist customers from diverse backgrounds while experiencing a new culture and enjoying a fast-paced and engaging work environment.

Responsibilities

✓ Respond to customer inquiries in a professional manner.
✓ Provide quick and effective solutions to ensure high customer satisfaction.
✓ Record and document customer interactions and transactions.
✓ Collaborate with colleagues to improve service quality and efficiency.
✓ Participate in regular training to stay updated on products and services.

The Company

Our partner is a leading provider of customer service solutions, with modern call centers around the world. They specialize in delivering outstanding customer experiences through innovative solutions and a supportive work environment. The office in Sofia offers a multicultural workplace where employees can grow both professionally and personally, surrounded by a vibrant city and beautiful mountain landscapes.

Requirements

➤ You speak fluent Danish or Norwegian and are ready to relocate abroad for at least 6 months.
➤ You are able to organize your relocation with proper financial and personal preparation.
➤ You are eager for new experiences, curious about different cultures, and have a positive mindset.
➤ You are at least 18 years old.
➤ You are an EU, EEA or Nordic citizen with valid documents.

Benefits

✔ Two weeks of paid training before starting.
✔ Competitive salary package + bonus.
✔ Airport pickup upon arrival.
✔ Flight reimbursement up to €150.
✔ Up to 3 weeks of free accommodation.
✔ €150 monthly housing allowance.
✔ Assistance with finding accommodation in Sofia.
✔ Administrative support and help with setting up a bank account.

Location

Experience Sofia, Bulgaria – a city where ancient history meets modern life. Enjoy sunny weather, beautiful mountains, and green parks, along with a rich culture featuring lively markets, great food, and iconic landmarks like Alexander Nevsky Cathedral. Sofia offers the perfect balance between work and leisure, with a welcoming local community and endless opportunities to explore.